Privacy Policy

GoldLeaf Pantry ("GoldLeaf Pantry," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit goldleafpantry.com or make a purchase from us (together, the "Site").

Information We Collect

We collect information you provide directly to us, including:

• Contact details such as your name, email address, phone number, and shipping/billing address, provided when you create an account, place an order, or subscribe to our newsletter.
• Order information, including the products you purchase, order history, and any notes you leave for us.
• Account credentials, if you create a customer account on the Site.
• Communications you send us, such as customer service inquiries.

We also automatically collect certain information when you use the Site, including:

• Device and usage information, such as your IP address, browser type, pages viewed, and referring URLs.
• Cookies and similar technologies, used to keep you signed in, remember your cart, and understand how visitors use the Site.

We do not collect or store your full payment card details. Payments are processed securely by Stripe, and your card information is handled directly by Stripe in accordance with its own privacy policy and PCI-DSS security standards.

How We Use Your Information

• To process and fulfill your orders, including shipping, billing, and customer support.
• To create and manage your account.
• To send you order confirmations, shipping updates, and respond to your inquiries.
• To send you marketing communications, promotions, and newsletters, where you have opted in — you can unsubscribe at any time.
• To improve the Site, our products, and your shopping experience.
• To detect, investigate, and prevent fraud or other unauthorized activity.
• To comply with legal obligations.

How We Share Your Information

We do not sell your personal information. We share information only as needed with:

• Payment processors (Stripe) to securely process transactions.
• Shipping and fulfillment partners (via ShipEngine and the carriers it connects to, such as USPS and UPS) to deliver your orders and provide tracking.
• Hosting and infrastructure providers that store and run the Site and our systems.
• Service providers who help us with email marketing, analytics, and customer support, under agreements that limit their use of your data to providing services to us.
• Law enforcement or regulators, where required by law or to protect our rights, property, or safety, or that of our customers.

Cookies

We use cookies and similar technologies to operate the Site (for example, to keep items in your cart and keep you signed in) and, where enabled, to understand Site traffic and improve our marketing. You can control cookies through your browser settings; disabling certain cookies may affect Site functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, tax, and accounting requirements, and to resolve disputes.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or request a copy of your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us using the details below. You may also unsubscribe from marketing emails at any time using the link included in those emails.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at hello@goldleafpantry.com.